[Activation failed]

3 minutes ago, Marcos said:

If you have a license key in the form XXXX-XXXX-XXXX-XXXX-XXXX, enter the key in the product activation window during or after installation and that's it:

 

I'm having mobile license, not the pc license.

If I try to enter the same license in mobile application, the activation is going on indefinitely for hours. See the attached pic.

[Activation failed]

On 8/5/2020 at 12:48 PM, Marcos said:

You should get an error message with a code number if activation fails. What is it?

I tried to activate the license from the website https://www.eset.com/in/support/activate/

I got,

There was an error registering your serial number. Please contact support.

Error code: 15

 

Can you help me now?

[Activation failed]

31 minutes ago, Marcos said:

You should get an error message with a code number if activation fails. What is it?

In mobile app, the registration goes indefinitely for hours.

But in web ui, under my account, it says 'Sorry for the inconvenience, there was an error processing your request.'

Am I missing something?

[Activation failed]

Wgen I try to provide the new license i bought, as my old license expired, I coyld not register the license. This is happening from my mobile and also web view.

The form with first name, email id.... loads up. But throwing server error while submitting the form.