[Cleaning Win32/Sirefef trojan]

Darxicus, I couldn't get the removal tool to work for me, either. I called ESET San Diego and it was necessary for them to take remote control of my machine and manually clean the trojan. The process was painless and quick and the reps were professional and friendly.

I may try that

[Cleaning Win32/Sirefef trojan]

How many reboots does it take to clean it fully? It's already done it like seven or eight times to no avail.

[Cleaning Win32/Sirefef trojan]

Hi

 

Earlier today ESET NOD32 came up with a message indicating that the Win32/Sirefef trojan was found in the operating memory. I have tried several things found on the internet, but none worked. I also ran the Windows Malicious Software Removal Tool, and it actually detected malware, but upon a restart ESET gave the same error.

 

What really baffles me is that ESET gives no option to clean or even quarantine or send for analysis on the trojan; all option i have is "No action".

 

Could someone please try to assist me in attempting to remove the trojan?

 

System Specs:

Windows 7 Home Premium 32-bit Service Pack 1

Pentium Dual-Core E6700 3.20 GHz

RAM: 4.00 GB (2.71 usable)

OS installed on 371 GB partition of 500 GB drive, 1 TB external drive connected

ESET NOD32 Antivirus version 7.0.302.26