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okami

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Posts posted by okami

  1. i have looked for servisec related to eset but did not find any.

     

    as for the un-installment, i went to it like always, having windows delete it for me in the install/uninstall section.

     

    then i saw the folder was still there containing data so i wanted to delete them then i stumbeled upon your security. so i looked on the internet and saw i needed your uninstallatin tool.

     

    so i executed it once in safe mode with it finishing succesfully.

     

    but it's still here. so i will try to run it again a few times and see what happend.

     

    the reason i wanted to uninstall it is kinda complicated, i have this error screen poping up in the beginning sins i installed eset.

    this one:  hxxp://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=a94be38d-691b-446d-a078-43d796492c85 

    and i have seen how to delete it but i do not have access to delete a certain regedit file and i am trying to see if eset is the cause of it.

  2. i am running under windows 8.1 pro 64bit.

    i am the sole user of this computer and have ALL rights.

     

    i wanted to try their smart security program but in the end i wanted to uninstall it.

    now i can not delete it. it tells me "access is denied".

    i have looked through the ownership parts and i have in all cases "full control".

     

    i have uninstalled it using eset's uninstall tool where you have to run it in save mode ect...(even running in save mode in windows 8.1 is a drag..)

     

    NO folder should be this hard to uninstall! ever!

    if this does not get resolved i will never recommend it to anyone ever again. i never had the program but knew it was a good one doesn't take that much resources but if i need to get to a forum asking help to delete the folder then yeah.... 

     

    if somebody has any better ideas they are more then welcome.

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