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Posts
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Posts posted by ArielA
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2 hours ago, Marcos said:
It worked!!! Thank you so much!! Are you part of the Customer Service for Eset?? Cause I am so impressed by the response times and awesome overall service.
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19 minutes ago, Marcos said:
You have a license for ESET Internet Security but have ESET NOD32 Antivirus installed. Please uninstall it, install ESET Internet Security which provides better protection and carry on as follows:
- enable advanced logging under Help and support -> Details for technical support
- reproduce the detection
- stop logging
- collect logs with ESET Log Collector and upload the generated archive here.Please use default EIS settings. In EAV you disabled startup scan tasks which also disabled the registry and UEFI scanners.
If I uninstall it now, will whatever is on that address try to break into my computer? Or should I not worry about that?
Thanks again.
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25 minutes ago, Marcos said:
For instructions how to collect logs with ESET Log Collector, read How do I use ESET Log Collector?
You can upload the generated archive here.
Thank you so much for your help! I've attached the logs.
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17 minutes ago, Marcos said:
This is related to JS/Agent.AG backdoor. Are you getting the alert in other browsers as well? Please provide logs collected with ESET Log Collector.
Even if my browser isn't open, I still get the same message.
As soon as I turn on my computer, the message starts appearing.
Could you tell me how to send you the logs please?
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Getting address blocked messages too frequently from the same site
in Malware Finding and Cleaning
Posted
Hey! I am sorry I missed your post, I was able to fix the problem
Anyways, thank you so so much.