scruples
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Posts posted by scruples
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Hello All,
Yesterday I purchased a Macbook Pro and ESET Cyber Security. The product installed and activated without a problem and I was able to update the AV definitions as well. Shortly afterwards I received my email from ESET with my username and password. Today, I decided to change my Apple ID password as it was a less than sufficiently secure password.
Upon changing the Apple ID password on the Macbook Pro, ESET Cyber Security showed an alert with a 0008 Product Activation error. I copy and pasted both the username and password from the ESET email into the activation fields with no luck. I found the following two possible solutions in this link:
hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2879
Both options failed and I remain with a now deactivated product with the same alert. I've gone through the process of sending a request for help in to ESET, but hoping this issue might be familiar to the community. I'll update this post with any updates I receive from ESET support, but any help would be greatly appreciated
Kind Regards,
Scruples
Activation Failed After Changing Apple ID Password
in ESET Cyber Security (for Mac)
Posted
Ok, so while waiting for ESET support to responds I uninstalled ECS, reinstalled and was then able to successfully reactivate the software...go figure.