FarizFirmanto
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Posts posted by FarizFirmanto
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I tried to install using an administrator account but still, have the same problem.
the device I am using is not part of a corporate network but only a personal device
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after that what should I change?
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9 minutes ago, Marcos said:
Product: ESET Security -- Error 1923. Service 'ESET Service' (ekrn) could not be installed. Verify that you have sufficient privileges to install system services.
Most likely the current user doesn't have full permissions for HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services. Are you able to create a new registry key there and then deleted it? Be careful to delete just the newly created key.
The Administrators group and the system account must have full control granted.
can you tell me how to make a new registry key there and then delete it?
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19 minutes ago, FarizFirmanto said:
sorry I entered the wrong log, here it is..
Previously I chose the default Collection profile and this is all
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10 minutes ago, Marcos said:
Please provide logs collected with ESET Log Collector.
sorry I entered the wrong log, here it is..
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Hello, when I try to install ESET NOD32 Antivirus I get the Error Code: MSI.1923
It says "There was a problem to install ESET product on your device", after running the troubleshooter and I restarted my laptop but it still didn't solve the problem
I could not find a lot of information about this error on the internet, could anyone help me with this?
Thank you
Installation failed Error Code: MSI.1923
in ESET NOD32 Antivirus
Posted
By the way I use Windows 8.1 intel i3 and 64-bit operating system, is that okay?