[ESET slows down chrome every time I start it.]

1 hour ago, Boss said:

It's not doing it anymore..? I just re-opened chrome about 10 times and ESET's cpu usage stayed at about 5% 

Never mind, I restarted my computer, then I opened chrome again and ESET Service cpu usage went up to 93.2%, and I had the Advanced OS logging enabled, where do I find the logs exactly? 

[ESET slows down chrome every time I start it.]

14 minutes ago, Marcos said:

Correct. With advances OS logging enabled, reproduce the issue, then disable advanced logging and collect logs with ESET Log Collector.

It's not doing it anymore..? I just re-opened chrome about 10 times and ESET's cpu usage stayed at about 5% 

[ESET slows down chrome every time I start it.]

6 minutes ago, Marcos said:

I mean to enable advanced OS logging like this:

Alright I did it. Now should I close and re-open chrome and then get the logs? 

[ESET slows down chrome every time I start it.]

1 hour ago, Marcos said:

Enable advanced operating system logging under Tools -> Diagnostics, reproduce the issue, then disable logging, collect logs with ESET Log Collector and upload the generated archive here.

Wait, I'm confused. After I click on diagnostics, do I click on the + in front of "Advanced Logging" 

[ESET slows down chrome every time I start it.]

53 minutes ago, Marcos said:

I would recommend opening a support ticket with your local ESET distributor.

Does temporarily pausing real-time protection make a difference? Do you have the latest version of EIS/ESSP 13.0.24 installed?

Yes, I just tried it. If I pause protection, the "ESET Service" doesn't start taking up 85% cpu, it just lets chrome open instantly. And yes I have the latest version installed. 

[ESET slows down chrome every time I start it.]

This only started happening about one week ago? Whenever I start chrome, it freezes my pc, and I couldn't figure out what it was. So I tried opening chrome while having task manager open, and I saw that when I open chrome, "ESET Service" is using 85% CPU, I don't have an old computer, so I know it's not my computer. I tried disabling both protection and firewall, and chrome opened instantly, not like before. But I can't leave both of those off, and I can't turn HTTP scanner setup off because it's risky, is there any other way to fix this?