Server Database Creation Fails During Installation in ESET PROTECT On-prem (Remote Management) Posted March 12, 2020 We're running Centos7 and Mysql 5.7.28 on Amazon RDS. Local mysql odbc client version is currently at 5.2.7, but receive the same error with 5.3.10. I'm showing this error during the installation: Stopping service... Creating database ... failure The log explains further: 2020-03-12 03:17:34 Information: Leaving function: void Era::Setup::Common::CustomActions::CDatabaseWrapper::ExecuteScriptsInDirectory(const string&, const string&) 2020-03-12 03:17:34 Error: Statement execution failed. Code: 0. Error: GetServerUuid: failed to get server uuid. File: /tmp/tmp.7SrkMD9FKp/setup/Database/MySQL/SetupScripts/Install/2_do_install.sql. Statement: ERA_EXECUTE StoreStaticObjectPresets... ... 2020-03-12 03:17:34 Information: Installer: Failed creating database. 2020-03-12 03:17:34 Information: Installer: Error: 2543: Error occurred while creating database Has anyone seen this error before? Is there some sort of database configuration (character set, collation, etc.) that we're missing? Appreciate any suggestions on next steps.
Server Database Creation Fails During Installation
in ESET PROTECT On-prem (Remote Management)
Posted
We're running Centos7 and Mysql 5.7.28 on Amazon RDS. Local mysql odbc client version is currently at 5.2.7, but receive the same error with 5.3.10.
I'm showing this error during the installation:
The log explains further:
Has anyone seen this error before? Is there some sort of database configuration (character set, collation, etc.) that we're missing? Appreciate any suggestions on next steps.