[Web control - Category groups - save problem]

Hello, I use ESET Protect 8.1.1223.0/Web Console 8.1.221.0. When I mark whole category (for example Alcohol and Tobacco) then is not possible save that settings. If I tick only Alcohol or Tobacco separatelly, saving works fine. I tried it with another categories but the same result. I cannot mark catogory from root, because then I cannot save it.
I try it on latest Chrome and Edge.

[Tags crashing ESMC service]

On 12/19/2019 at 7:01 PM, Marcos said:

Is the ESMC running on a system powered by an older CPU without SSE4 instructions? If so, then it's a known issue. There's a workaround by running a specific query on the database that will delete all tags.

Hello, I checked my CPU by sysinternals coreinfo.exe. My CPU support SSE4. My problem were in two tables: tbl_tags_data and tbl_tags_metadata. I deleted records in that tables and ESMC is working OK.

[Failure to load data]

On 12/11/2019 at 5:45 AM, Marcos said:

Could you confirm that the system where ESMC Server is running on is powered by an older CPU without support for SSE4 instructions?

Hello, I have the same problem. My ESMC runs on older CPU. Is there any solution?

[Tags crashing ESMC service]

Hello, I have the same problem.

ESET Security Management Center (Server), Version 7.1 (7.1.717.0)
ESET Security Management Center (Web Console), Version 7.1 (7.1.393.0)

Win 2008 standard R2 64 bit, MySQL 5.7.22.

Marcos, can you post a specific query?

I check my DB and tbl_tags tables are empty.