Blank screen when pressing F5. Cannot launch scanning either... in ESET Internet Security & ESET Smart Security Premium Posted September 2, 2019 · Edited September 2, 2019 by JMBunch And...It is still broken in build 18970. Once again, after the 18970 update, I did the whole uninstall / run the uninstaller executable in safe mode / reinstall routine. I can't pause a startup scan, can't initiate a new scan, can't access logs, can't access ANY configuration screen, can't back up or restore settings, and can't even tell ESET to get on the pre-release update (in case that happens to fix this) because the Advanced Settings window is blank. So because ESET is completely uncontrollable, I have uninstalled it. *sigh* How can we find out when ESET and WIndows are playing well together again? Aside from doing another round of installing, that is? Oh...I forgot to add...I created a support ticket for this issue a couple weeks ago. The response: You are running the Insider Preview, so that's too bad. DOH. lol I was offering to help ESET, but with that response, I doubt my feedback and willingness to help got back to anyone that might have needed to know about this.