[Removing encrypted folders/drives]

1 hour ago, Rami said:

Contacting the Support Team is different than posting in the Forum in terms of assistance

And if you are not a business customer , I doubt that you will have instant answers , as even if you move products you will need to wait about 24 hours for the support to contact you back , that is the different thing on the forum , you might get assistance from others

I want to help but I can't understand what trouble really are you having.

All we wanted to know was how to delete a newly created encrypted drive/folder. We have been unable to find the answer via Google, or the user manuals/help section.

[Removing encrypted folders/drives]

so no response here nor with the support team? Alright then time to move onto another product.

[Removing encrypted folders/drives]

Good day, we've tried searching for an answer in the Help manual and on Google - but to no avail. How do we delete or unmount an encrypted folder that acts like a disk drive?