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Ted Harris

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Posts posted by Ted Harris

  1. Hello,

    Eset Internet Security (x64) updated to version 14.2.10.0 and deleted my exclusion list.  Also, I cannot restore the previous list from an earlier Eset settings backup I made.  I can save and restore exclusion lists that I make with 14.2.10.0 itself. 

    This has happened on two PCs.

    I am wondering if the update to 14.2.10.0 deleted any other settings I had.

    I am running Windows 10 Pro x64 with all of the latest updates on both PCs.

    Thank you for your help.

  2. Hello,

    Eset Internet Security has just started to quarantine a .VBS file that I created months ago.  It says that the virus in the file is VBS/Runner.NOX Trojan.  I excluded the file from detection.  When I run a File Explorer context menu scan, the file is left alone.  When I run a scan on the hard drive itself, the file is quarantined.

    This behavior started with detection engine 23295P installed on 5/14.  I am running the latest version of Windows 10 Pro 64 bit.

    Your help is appreciated

  3. Hello,

    Since 4/7/2020, Internet Security 13.1.21.0 is not updating automatically anymore.  I have to manually update the virus signatures.  I have tried clearing the cache, but the problem persists.

    The attached screenshot shows that the program states that it still checking for updates but not updating.  I am running the latest version of Windows 10 Pro 64 bit.

    Thank you for your help.

     

     

     

    Screenshot (851).png

  4. Hello,

    Sometime in the early hours of 3/18/2019, Eset Internet Security 12.1.31.0 started blocking https://www.aol.com.

    In Waterfox, I get a "Secure Connection Failed" error.

    In Chrome I get a "This site can’t provide a secure connection" error.

    I am running the latest version of each browser.  I am running the latest version of Windows 10 Pro 64-bit with all of the latest updates.

    I can access aol.com from my Android phone without problems.

    I have gone to aol.com many times with Eset running.  This has never happened before.

    Your help is appreciated.

     

    Screenshot (493).jpg

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