No response for 20 days after submitting false positive! in Malware Finding and Cleaning Posted January 9, 2014 Hello! We have submitted false positives as per hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN141 but we did not get any response for 20 days! Emails were sent from <it@clickmein.com> Could you locate the email and notify why are you silent for so much time?! Thanks!
No response for 20 days after submitting false positive!
in Malware Finding and Cleaning
Posted
Hello!
We have submitted false positives as per hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN141 but we did not get any response for 20 days!
Emails were sent from <it@clickmein.com>
Could you locate the email and notify why are you silent for so much time?!
Thanks!