almor
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Posts posted by almor
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Marcos, i didn't get a PM. Please, resend it.
Looking a log on RA I've noticed, that Internet Protection was updated from 1096 to 1097 22/01/2014. No one changed a update config on the server from regular to pre-relise or other
A users, that was out of office already have version 1096 and virus signature DB 9318 dated from 21/01/2014
A first record i can see in the log from 22/01/2014 is Internet Protection version 1097 and DB 9321
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>>Make sure that pre-release updates are disabled or v1097 of the module would be downloaded.
It's on Regular update. But we have 1097 from 16/12/2013
Is it possible to downgrade?
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We get this issue with a new version too.
I've activated IMAP scanning to my colleagues around me.
Two of them got error +- at the same time.
Could you, please, resend me a procedure to activate a logging
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We don't use Gmail. As i say, a mails are not always blocked, so to configure and use Gmail to reproduce this issue maybe not successful
Our IMAP servers are Zarafa
Internet Protection is version 1097
Yesterday, i've update all PCs(about 50) on one location to the last ESET version: 5.0.2225.1 and reactivated IMAP scanning. Till now didn't get any complaint.
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After a New year, I've reactivated an IMAP scanning.
But from today, this issue reappeared: after a message is sent, Thunderbird cann't copy a message to a Sent folder.
As i say before, in 3 locations we have 3 mails servers and about 300 users with a ESET Endpoint Antivirus 5.0.2214.5
I've got about 20 similar complains today from all locations.
I've deactivated an IMAP scanning and all things goes well, but it very dangerous for us.
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2 ESET staffs:
is it this issue confirmed?
As i can see on the forum, we are not alone who experience a problem with an IMAP filter.
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I'll try.
The problem - it's not a permanent issue. User can send 9 mails w/o a problem, but tenth will be blocked.
It can be an email with an attachement or w/o. Not depend of a mails content
Now i had to disable a IMAP scaning for everyone.
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We have a similar issue for IMAP protocol with Thunderbird. Many user(XP or W7, 32 or 64bits, 2 differents mails server) claim, that after a sending mail a copy cannot be copied to a Sent folder
ESET Endpoint Antivirus 5.2.2214.5
Issue from yesterday with ESET NOD32 5-6-EndPoint
in ESET Endpoint Products
Posted · Edited by almor
Hello Marcos
sorry, but i'm back.
Didn't you experience a problems with an empty emails? I'll explain: an user move or delete an email from a folder via IMAP in Thunderbird, but after message is moved an empty(no body nor header) mails appeared, only in a local interface, not on a server.
I've got some cases when we first experienced this issue with IMAP scanning, but i didn't relayed it to EAV, but after i've re-enabled IMAP scanning with a new Internet module protection, i was noticed by some users of this issue.
I've tried to disable again IMAP scanning and no more problems, so i think it have a same source.
Is a log enabling can give more information about this issue?
here is a screenshot:
https://dl.dropboxusercontent.com/u/31181920/agr.JPG