same error today on customer side, after a little research I found the solution!
The installed ESET AV product blocked the agent!
https://help.eset.com/era_install/65/en-US/component_installation_agent_windows_uninstall.html
"If there is an ESET endpoint product on the same machine, it will not be possible because of an enabled Self-Defense."
My solution
1. Uninstall the AV with appwiz.cpl
2. Uninstall the Agent with appwiz.cpl
3. Install the new Agent and AV
AIO Package Installer is failing on 6.5 - v7 upgrade
in ESET Products for Windows Servers
Posted
Hi,
same error today on customer side, after a little research I found the solution!
The installed ESET AV product blocked the agent!
https://help.eset.com/era_install/65/en-US/component_installation_agent_windows_uninstall.html
"If there is an ESET endpoint product on the same machine, it will not be possible because of an enabled Self-Defense."
My solution
1. Uninstall the AV with appwiz.cpl
2. Uninstall the Agent with appwiz.cpl
3. Install the new Agent and AV
Best regards
Michael