ftracy3
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Posts posted by ftracy3
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Well, I tried replacing the ekernhips .dll in safe mode as suggested in eset support kb2891--that completely removed HIPS as even existing in any of the menus and the only new alert was about the banking protection. replaced the old .dll back and back to the same issue. If I can't resolve this I may have to switch to another program, which would be a shame as I like eset a lot.
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Any idea why an upgrade to v9 yesterday wouldn't install the latest HIPS module? Is there a way to fix this? I guess I could try uninstalling and reinstalling completely? I'd prefer not to because re "learning" all my wireless streaming stuff is a pain.
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HIPS support module version 1200.1 (20151103).
If I recall correctly the problem began after the major Windows 10 update a couple of weeks ago (in eset 8) and has continued with eset 9 since installation yesterday.
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Additional info: When I manually disableHIPS in setup and reboot--on the ESET home page I get the big warning about computer being unprotected when I open Eset. If I reenable HIPS and reboot, I no longer get that immediate warning, just a red number 1 next to Setup and the HIPS slider disabled on the Setup page but enabled on the corresponding settings page gear link. The Home page shows "You are protected" even though I'm getting conflicting info from Setup/HIPS activation.
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I was having an issue with eset 8 not enabling HIPS and thought the upgrade to 9 might fix it (I upgraded tonight using the online installer). It didn't. HIPS is marked red and "non-functional" although "Enable HIPS" is checked on the settings page. Checking and unchecking that box triggers a "user rules file contain invalid data" warning after the "allow this program?" prompt from Windows. I am not on a prerelease/beta version of Windows. I have Windows 10 Pro version 1511 OS build 10586.11. Eset Smart Security 9.0.318.0 Any suggestions to get this working?
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Yesterday will trying to create an inbound/outbound rule for a program I kept getting the message (this is not verbatim but close)" Unable to access rule database". I was however eventually able to add the rule.
Today ALL of the user added rules related to installed programs seem to be gone. There are only a handful of rules which I assume are default.
Anyway any idea why/how this could have happened? I ran a scan this morning and a few threats were found( all related to Tversity media server--which I uninstalled anyway because I don't use it).
Windows 10, eset 9, HIPS
in ESET Internet Security & ESET Smart Security Premium
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Solved..for now. I enabled prerelease updates for ESET and also installed the latest Windows update (not sure which did the trick). anyway HIPS now shows as active.