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karaszumu54

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Posts posted by karaszumu54

  1. Again, the same false alarm occurs when running the Kaspersky Virus Removal Tool. A few days ago, I sent an email to sample@eset.com, but I did not receive an automatic reply to the email appearing on their computer and the error could not be corrected.

     

    The ESET database is updated automatically on a regular basis.

     

    2019-12-24_043057.jpg

  2. 9 hours ago, Marcos said:

    It was resolved immediately when you reported it here. Not sure what exactly you mean by "supports" but a correct way how to report false positives is following the instructions at https://support.eset.com/en/submit-a-virus-website-or-potential-false-positive-sample-to-the-eset-lab.

    I wrote here: support@sicontact.hu I have written here many times and they have always helped, including false positive alarms too, but not now. Thank you for the address.

  3. 1 hour ago, HANDJOJO said:

    Different vendor different policy for handle the scanning its look like between automation software both should be shake hand otherwise will be not function the automation.

     

    By agreement between the antivirus vendors, the manufacturer of the false alarm software will always correct the error (false alarm). But for some reason, the ESET does not want to be respected agreement.

     
  4. 14 hours ago, Marcos said:

    The file is not detected any more. However, whether issues may occur when using the tool together with another AV if ignoring the warning from the tool, you should ask the maker of the tool.

    That's exactly what I did. Kaspersky's support also suggested this. By agreement between the antivirus vendors, the manufacturer of the false alarm software will always correct the error (false alarm). This is logical as well. ESET gives a false alarm, ESET needs to correct the error.

  5. 35 minutes ago, COStark26 said:

    https://forums.malwarebytes.com/topic/253174-kaspersky-total-security-2020-hangs-with-mbam/?do=findComment&comment=1350691

    Scroll down this #79 post and see the (allegedly) 512 Security Apps allegedly Incompatible with Kapersky Total Security 20 (NOT v 19) --- and one more Kapersky App issue shouldn't surprise.

    There seems to be a good explanation on Pg 3 of the Link at bottom of your post of what is happening to cause the ESET Popup.

    An Exclusion for -- kvrt.exe -- allows Use with No Popup but I presume you, like the post-er, assume the Removal Tool could have a future Virus and you want ESET to adjust to the Kapersky App, Right?

    Yes, because, as with all false alarms, the real solution most often is to have the manufacturer fix the problem. Exception can only be a temporary solution.

    The solution is never the exception, as the program may be infected in the future. With exceptions, I always punch a hole in my defense system. The exception is a hole in the defense.

  6. Real-time protection of ESET IS v13.0.24.0 (not a manual scan !!!) with the latest database gives false alerts, If I start Kaspersky Virus Removal Tool under Windows 10 64bit Pro v1909 build18363.535. Only when I start Kaspersky Virus Removal Tool, Not when downloading it! Kaspersky Virus Removal Tool

    2019-12-13_115400.jpg

    2019-12-13_115523.jpg

    2019-12-13_115615.jpg

    See: https://www.wilderssecurity.com/threads/eset-windows-home-products-version-13.422360/page-2#post-2879101

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