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Posts posted by Marks Romanov
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1- more than 1.9 GB of installed RAM (2GB) there is a problem with svchost.exe who manage Aero Functions and other services that i don't know by the moment.
2- there is not change until i force close to svchost.exe or force close of eset antivirus. or reset my computer. normal use is about 600-990mb but when memory leak occurs it takes more than 1 gb only by svchost.exe process (who manage Windows Services)
i have updates disabled since i installed windows so i don't think it was the problem
Ok. I will try to make a complete dump and send it to support link. when i do it (or when memory leak occurs) i will reply again this topic.
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i updated to IS v11 when Eset SS says there is a new update and the problem still the same. The ram consuption when analysis is running gets more than 90% of my ram. Also, using IS11, the system get more slow. that the reason of my downgrade.
i tried to install microsoft hotfix but doesn't nothing to fix my ram consuption problem
thanks anyway
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Hi. I need help, urgently because i was using Eset SS 8 (8.0.312.3) and later, IS11 when i updated, but i have a problem with RAM usage of Eset Kernel and Services.
looking on taskmgr i found the problem is on svchost.exe ram usage before analysis is done and when analysis is over 10%. on 99% its gets stuck
i tried by forcing close to svchost and my system gets hang a litte time and ram is over 1GB again when normal ram is about 600-700mb without analysis
When i do an scan, both versions uses a lot, a great portion of my ram and get my system too slow and ram usage doesn't get low after analysis is done.
My system is running
QuoteWindows 7 Ultimate SP1 X64
Core 2 Duo T6600 @2.2Ghz
2GB RAM
Intel GMA935 with latest drivers
and never had this problem using other AV solutions like Comodo or Malwarebytes Antimalware.
The solution i found is RESET my computer but i dont want to do it every time.
i put my version below (is in spanish):
QuoteBase de datos de firmas de virus: 17858 (20180809)
Módulo de respuesta rápida: 12627 (20180809)
Módulo de actualización: 1069 (20161122)
Módulo de exploración antivirus y antispyware: 1541.1 (20180803)
Módulo de heurística avanzada: 1188 (20180422)
Módulo de soporte de archivos comprimidos: 1277 (20180727)
Módulo de desinfección: 1161 (20180723)
Módulo de soporte de Anti-Stealth: 1138 (20180625)
Módulo de firewall: 1378 (20180509)
Módulo antispam: 1029 (20141103)
Módulo ESET SysInspector: 1273 (20180523)
Módulo de protección del sistema de archivos en tiempo real: 1014 (20160223)
Módulo de soporte de traducción: 1701 (20180712)
Módulo de soporte HIPS: 1324 (20180712)
Módulo de protección de Internet: 1331.1 (20180517)
Módulo de filtrado del contenido de la Web: 1051 (20160412)
Módulo antispam avanzado: 7768 (20180808)
Módulo de la base de datos: 1098 (20180530)
Módulo de comunicación de LiveGrid: 1047 (20180717)
Módulo del limpiador especializado: 1012 (20160405)
Detección del rootkit y módulo de limpieza: 1019 (20170825)
Módulo de protección de red: 1676 (20180710)
Módulo de soporte para el protocolo criptográfico: 1028 (20180626)
Is there any solution? because LATEST VERSION of Internet Security has the same problem and eats more resources than ess 8
Memory Leak on SS8 and IS11 still a problem
in ESET Internet Security & ESET Smart Security Premium
Posted
I fixed the problem by disabling some functions on eset configuration:
1- eset live grid (i only disabled Send anonymous stats and send files)
2- System updates notifications are off
3- inactive state detection (disabled)
it also get solved by the moment with some module updates.
i found the problem was after updating virus database
anyway this is a problem of Windows more than the antivirus.
if it happens again i will send a full dump by using the link you shared with me
Thanks for the help