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Marks Romanov

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Posts posted by Marks Romanov

  1. I fixed the problem by disabling some functions on eset configuration:

    1- eset live grid (i only disabled Send anonymous stats and send files)
    2- System updates notifications are off
    3- inactive state detection (disabled)

    it also get solved by the moment with some module updates.

    i found the problem was after updating virus database

    anyway this is a problem of Windows more than the antivirus.

    if it happens again i will send a full dump by using the link you shared with me

     

    Thanks for the help

  2. 1- more than 1.9 GB of installed RAM (2GB) there is a problem with svchost.exe who manage Aero Functions and other services that i don't know by the moment.

    2- there is not change until i force close to svchost.exe or force close of eset antivirus. or reset my computer. normal use is about 600-990mb but when memory leak occurs it takes more than 1 gb only by svchost.exe process (who manage Windows Services)

    i have updates disabled since i installed windows so i don't think it was the problem

     

    windowsupdate.JPG.29c8e82cde7b33ba99e7e89a3ad9fe74.JPG

    Ok. I will try to make a complete dump and send it to support link. when i do it (or when memory leak occurs) i will reply again this topic.

  3. Hi. I need help, urgently because i was using Eset SS 8 (8.0.312.3)  and later, IS11 when i updated, but i have a problem with RAM usage of Eset Kernel and Services.

    looking on taskmgr i found the problem is on svchost.exe ram usage before analysis is done and when analysis is over 10%. on 99% its gets stuck

    i tried by forcing close to svchost and my system gets hang a litte time and ram is over 1GB again when normal ram is about 600-700mb without analysis

    When i do an scan, both versions uses a lot, a great portion of my ram and get my system too slow and ram usage doesn't get low after analysis is done.

    My system is running

    Quote

    Windows 7 Ultimate SP1 X64

    Core 2 Duo T6600 @2.2Ghz

    2GB RAM

    Intel GMA935 with latest drivers

     

     

    and never had this problem using other AV solutions like Comodo or Malwarebytes Antimalware.

    The solution i found is RESET my computer but i dont want to do it every time.

     

    i put my version below (is in spanish):
     

    Quote

     

    Base de datos de firmas de virus: 17858 (20180809)

    Módulo de respuesta rápida: 12627 (20180809)

    Módulo de actualización: 1069 (20161122)

    Módulo de exploración antivirus y antispyware: 1541.1 (20180803)

    Módulo de heurística avanzada: 1188 (20180422)

    Módulo de soporte de archivos comprimidos: 1277 (20180727)

    Módulo de desinfección: 1161 (20180723)

    Módulo de soporte de Anti-Stealth: 1138 (20180625)

    Módulo de firewall: 1378 (20180509)

    Módulo antispam: 1029 (20141103)

    Módulo ESET SysInspector: 1273 (20180523)

    Módulo de protección del sistema de archivos en tiempo real: 1014 (20160223)

    Módulo de soporte de traducción: 1701 (20180712)

    Módulo de soporte HIPS: 1324 (20180712)

    Módulo de protección de Internet: 1331.1 (20180517)

    Módulo de filtrado del contenido de la Web: 1051 (20160412)

    Módulo antispam avanzado: 7768 (20180808)

    Módulo de la base de datos: 1098 (20180530)

    Módulo de comunicación de LiveGrid: 1047 (20180717)

    Módulo del limpiador especializado: 1012 (20160405)

    Detección del rootkit y módulo de limpieza: 1019 (20170825)

    Módulo de protección de red: 1676 (20180710)

    Módulo de soporte para el protocolo criptográfico: 1028 (20180626)

     

    Is there any solution? because LATEST VERSION of Internet Security has the same problem and eats more resources than ess 8

     

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