Thank you for posting--the same thing happened to an ERA appliance that was upgraded via the web interface, and your fix enabled me to get it working again. The official knowledge base article doesn't appear in the Google search results for the error message found in the logs.
ERA Virtual Appliance - Connection has failed with state 'Not connected'
in ESET PROTECT On-prem (Remote Management)
Posted
Thank you for posting--the same thing happened to an ERA appliance that was upgraded via the web interface, and your fix enabled me to get it working again. The official knowledge base article doesn't appear in the Google search results for the error message found in the logs.