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cameron65422

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Posts posted by cameron65422

  1. Hello, I have installed eset smart security v10.1.235.4 and after restarting my laptop i am greeted with hips and personal firewall are inactive.

    eset-1.PNG.7f308fc2eb966f675387d66f89d9c63b.PNG

    When i check the settings i see red over computer and network protection.eset-2.PNG.59cd779d04047ae72e7e04e90f45262e.PNG

    As you can see in the image below hips is non-functional and the image below that shows it to be enabled.

    eset-3.PNG.3aed101faf87b41bac096bcf4b10ebe0.PNG

    eset-4.PNG.2b90a696382c242704a7b12fbe63a268.PNG

    • Here are some images of the network protection screw-ups

    eset-5.PNG.ef5b5b89bec5a221d8c890813220c624.PNG

    Here is my product version and update status

    eset-update.PNG.407ceeea508f4f5d62eb714b9c8a161d.PNGeset-version.PNG.2aef8ad0e65f13ca325fa583e357886e.PNG

    Can i please have help as i and most my relatives that use eset are experiencing the same problem! Thanks for any help!

  2. Hello,

              I have had ESET Smart Security for about a month and i am using windows 10 without hips. I went to go uninstall eset to reinstall but not even the default uninstall methods shown eset as being on the system so i went to uninstall it manually. After using a ubuntu live usb to delete eset drivers my computer stopped working, it is an acer aspire es 11 laptop. I didnt create a backup since i was just uninstalling third party software drivers so i cant restore to a previous version.When i power on my laptop it is in a automatic repair loop and then i can either shut down or access command prompt. I hope to receive help of which may fix my laptop, and maybe someonebcould explain why this broke my laptop. I swear i just deleted eset install location folders and the following drivers:

    eamonm.sys
    edevmon.sys
    eelam.sys
    ehdrv.sys
    ekbdflt.sys
    epfw.sys
    epfwwfp.sys

    I was informed by other threads deleting these drivers are safe and that it should fix my original problem of hips being non-functional.

    Thanks in advance for any help

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