Could you please try switching to pre-release updates in the advanced update setup to ensure that the latest Configuration Engine module is downloaded? Please let us know if that fixes the issue:
Fixed the issue for me, but i still can't see the LIveGrid in advanced setup > tools
ESET Live Grid after latest update - cannot disable, cannot enable
in ESET NOD32 Antivirus
Posted · Edited by Rhinala
Fixed the issue for me, but i still can't see the LIveGrid in advanced setup > tools