[Product activation Issues]

On 1/17/2018 at 4:13 PM, Marcos said:

Do you get any error if you attempt to activate Endpoint manually using a license key or as a security admin?

Sorry, I have finally been able to get to do the test, there is no error, it activates when I entered the key manually but this is after I tried to activate over the ERA

 

ESET Remote Administrator (Server), Version 6.5 (6.5.522.0)
ESET Remote Administrator (Web Console), Version 6.5 (6.5.388.0)
Copyright (c) 1992-2017 ESET, spol. s r.o. All Rights Reserved.

 

Microsoft Windows Server 2012 Datacenter (64-bit), Version 6.2.9200 

Installed Components:

 

NAME

VERSION

Update module	1069 (20161122)
Translation support module	1643 (20171109)
Configuration module	1526.10 (20180117)
SysInspector module	1269 (20170321)

[Product activation Issues]

Good day

I am having issues activating the license on some of the client systems in my organization, I have created a client task for this and I have been able to get over 500 systems activated via the ERA, I have even had to repeat the task creation to get it to work a couple of times to no success.

Is there a work around this, I don't want to resort to offline activation.

[How to stop Certificate popups using ERA 6.5]

Thanks very much

 

[How to stop Certificate popups using ERA 6.5]

Thanks trying it out will get back on this

 

[How to stop Certificate popups using ERA 6.5]

Thanks for your response Micah and Macros.

@Micah can you please explain further so I can try it out

@Macros, it's not just this particular screenshot alone it has to do with alot of other sites including those that are "in-house", and most of them are self-signed, hence the need for a work around without client

14 minutes ago, Marcos said:

First of all, this is not an issue on ESET's part. The problem is with the certificate used by the server that you have accessed. In particular, the certificate was issued for 89.185.136.145 (CN) but it's used by cdn.talksport.com. Also the certificate is self signed which is another reason why it's not trusted.

You'll continue to get warnings from your browser even if you disable SSL/TLS filtering which will also expose the computer at risk since encrypted communication will not be scanned by ESET.

 

25 minutes ago, MichalJ said:

The switch in the policy to disable SSL / TLS is not set in "apply" mode, means that variable will not be applied on clients.

 

[How to stop Certificate popups using ERA 6.5]

Good day,

Please in need help on how to get this resolved, when users use their browsers they get this prompt at instances and since the UI has been protected they can't apply any of the options "block or allow".

 

Now I need to find a way to get it done over the ERA, I have disabled SSL/TLS filtering but its still not working

 

 

ESET Remote Administrator (Server), Version 6.5 (6.5.522.0)
ESET Remote Administrator (Web Console), Version 6.5 (6.5.388.0)
Microsoft Windows Server 2012 Datacenter (64-bit), Version 6.2.9200 

[SMTP configured but Test not working]

My SMTP configuration is ok.

When I click the test button, it shows me this error message:
"Test email has not been successfully sent. Request timeout 90000ms exceeded."

ESET Remote Administrator (Server), Version 6.5 (6.5.522.0)
ESET Remote Administrator (Web Console), Version 6.5 (6.5.388.0)
Copyright (c) 1992-2017 ESET, spol. s r.o. All Rights Reserved.