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G Paw

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Posts posted by G Paw

  1. On 2017-6-7 at 10:08 PM, cyberhash said:

    I presume you are still infected by this nuisance re directing ????

    Well, the good news is I was able to remove the nuisance after many hours of applying  tips from the Microsoft site which finally triggered a nod32 notice indicating a "JS/Kryptik.BFX trojan" - which I was then finally able to remove using the NOD32 menu selection "Help and support/ESET Specialized Cleaner".  That was 2 days ago and no more warnings, blocked objects/websites.

    I decided to submit the trojan to eset, although I don't expect to hear back from them.

    @peteyt: I have been in IT support for 20+ years.

     

     

     

  2. Update.

     I ran both of the above suggested products – the AdwCleaner cleaned 100+ entries.

    The Autoruns showed 1 Image Hijack entry which I unchecked.

    Rebooted and nothing happened for a few hours.

    However, I just received 3 simultaneous malwarebytes notifications - (blocked outbound connection) - and none from nod32

    I also received a Windows Script Host Error. (jpg included below) - I renamed the entry noted in the error and rebooted.

    I checked the nod32 log to confirm there were no entries.

    However, I checked the malwarebytes log and they are recorded. In addition, Malwarebytes was also logging block-outbound actions much further back then nod32.

    A few hours later, I received a nod32 Outbound connection notification and an entry in their log … none was detected by malwarebytes.

    The entry timestamp of the logs occur at different times between the two logs, so it appears nod32 grabs some and malwarebytes grabs some.

    The fact that both nod32 and malwarebytes still detected attempts meant I am still infected. And not only that, it would seem there could be outbound attempts being successful that neither product is catching.

    Any other suggestions before I open a ticket with support?

     

    Windows Script Host.jpg

  3. I have run nod32 for many years so not sure how this would have happened. I also run malwarebytes (real time), so this is really making me wonder why to both of these.

    My hope is that there is a simple fix.

    I am now wondering if I should submit a ticket to Support for this?

     

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