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bob974

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Posts posted by bob974

  1. hi

     

    i have been using Eset 6 Smart Security since like 4 months with no issues

    however in the last week when i turn on on laptop , i don't see the program popping up on start up and see that it is not running anymore ... i uninstalled the program from control panel . yet i still see ESET folder in my computer ... so i tried to delete it manually but it didn't work..(said it needed SYSTEM privileges access to delete it ) .. so i tried to open the program from my computer [knowing that i deleted the software from control panel] , and a pop up popped saying "error communicating with kernel" 

    i want to use ESET , i have a new installation file that when i try to install it says that ESET is already installed..

    How can i delete the files in my computer and try to install the software again?

     

    N.B: i tried to open service and enable ESET service but always doesn't get enabled , it is kept disabled. 

     

    Regards

    Ghali Majzoub

    I have exactly the same problem. I desinstalled Esmart security  with uninstaller.exe. I re installed ESS but the problem is still here...After a while, the communication with kernel fails and I don't find soluce. So I let down ESS for this moment and return to another antivirus waiting a soluce...

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