[Loss of protection settings]

Strangely enough, a day after I enabled pre-release update, the issue seems to have been solved...at least for now. After boot-up and Eset SS updates the signature database, computer&internet protection are active.

Thank you for your help, will post if the issue reoccurs.

Raj

[Loss of protection settings]

I enabled pre-release updates at your suggestion earlier.

Thanks again.

[Loss of protection settings]

I encounter the issue every morning I boot up my (Windows 7) PC. Will remember to collect the logs tomorrow and send post them (dropbox) per your instructions.

[Loss of protection settings]

Unfortunately I spoke too soon. After booting up my pc for the day, the same issue reoccurred and I had to, as usual, manually reactivate the firewall/personal settings. Looks like it'll be a daily routine until I find another firewall or solution.

[Loss of protection settings]

Your suggestion may have solved my issue. I installed v.10.1 over existing v.10, activated pre-release updates (it downloaded a bunch of new virus signature database updates) and when I booted up today, the Personal Firewall settings were unaffected. Let's hope that's the end of the problem.

Thanks again.

[Loss of protection settings]

I wasn't aware of the newer  v10.1 or pre-release options. Will give it a try and report back.

Thank you.

[Loss of protection settings]

ISSUE: Internet protection/Personal Firewall Basic settings default to off (red) every time I boot up for the day. The only way to get them back is to manually flip the (red) switches to 'off', activate the settings then back to activate to (blue) on.

This all started when I upgraded to v10 from v9. I'd rather not go through an uninstall and reinstall process as I'm afraid I'd lose my settings.

Can anyone help?

Thanks,
Raj