[restore email attachment]

We don't have our own mail server. Our mail is hosted by a 3rd party provider.
I will check whether the attachment might have been removed on the server level and post back

[restore email attachment]

Hi

I am running Eset Endpoint Antivirus (for Business) in my network. Some have version 4 and others version 5

The issue is that Eset sometimes flags email attachments as suspicious and deletes them, replacing them with a txt file.
In many cases it is a false positive as we often receive excel files from our customers which contain macros which we fully trust

My question:

1. Can I somehow tell Eset to trust certain senders so that it should leave these files alone?
2. Can I restore the attachment which has been removed by Eset? 
3. Is there any way of receiving these files as an email attachment without removing Eset or rendering it disfunctional?