I'm having issues with remote installations of an ESET business product. When I create a new client task to install End Point Anti-virus, the task remains in the "Execution is planned" state. Nothing happens from this point. Anti-virus is not installed on the client machine.
Here is what I know:
Running ESET Remote Administrator (Server) v. 6.3.148.0 and ESET Remote Administrator (Web Console) v. 6.3.114.0 on a Debian server.
I am able to remotely install the ESET agent on client machines.
I have opened the correct ports both on the server and the clients according to the documentation.
I am able to ping the clients on the internal network.
I would really love if someone could help me troubleshoot this issue.
Remote install remains in the "Execution is planned" state.
in ESET PROTECT On-prem (Remote Management)
Posted
Hi everyone.
I'm having issues with remote installations of an ESET business product. When I create a new client task to install End Point Anti-virus, the task remains in the "Execution is planned" state. Nothing happens from this point. Anti-virus is not installed on the client machine.
Here is what I know:
I would really love if someone could help me troubleshoot this issue.