[How do I tell if a site is blocked by ESET or the warning is based on detection?]

Thanks for the response, much appreciated.

 

(Apologies for the delayed thanks, afraid I was unwell yesterday - all better now)

[How do I tell if a site is blocked by ESET or the warning is based on detection?]

Hi,

 

I tried to access www.touchtec.biz, a photocopier and printer support company, but ESET reports it:

 

Threat found

 

Access to the web page was blocked.
hxxp:// www.touchtec.biz

 

Threat: JS/TrojanDownloader.FakejQuery.B trojan

 

The company hasn't had any warnings from their webhost or webmaster, although they are obviously following up on this, so I wondered how you tell if a warning like this is based on a detection or because some sort of block/blacklist activity.  Any advice available?

 

Obviously if this is just a malicious report that's got them blacklisted they can follow the KB141 advice (thus proving I have read through the other forum posts!).

 

Thanks

 

From the log:

 

<?xml version="1.0" encoding="UTF-8"?>

-<ESET>

-<LOG>

-<RECORD>

<COLUMN NAME="Time">17/10/2016 12:05:26</COLUMN>

<COLUMN NAME="Scanner">HTTP filter</COLUMN>

<COLUMN NAME="Object type">file</COLUMN>

<COLUMN NAME="Object">hxxp://www.touchtec.biz</COLUMN>

<COLUMN NAME="Threat">JS/TrojanDownloader.FakejQuery.B trojan</COLUMN>

<COLUMN NAME="Action">connection terminated</COLUMN>

<COLUMN NAME="User">DESKTOP-J7NFCSF\Simon Goodair</COLUMN>

<COLUMN NAME="Information">Threat was detected upon access to web by the application: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe (8B808E34CABE32C18D7B1FFD110614DA92404EF2).</COLUMN>

<COLUMN NAME="Hash">7FBEBF4C3F36C6277E6EF1B4B2067599874B5786</COLUMN>

<COLUMN NAME="First seen here"/>

</RECORD>

</LOG>

</ESET>