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ong2342

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Posts posted by ong2342

    Online scanner crashes

    in ESET Standalone Malware Removal Tools

    Posted

    Tried running the online scanner on my Win 10 x64 system. Tried it multiple times, under safe mode as well. It runs for over an hour and gets maybe 3/4 done and crashes.
     
    Event log has this entry.
     
    Faulting application name: esetonlinescanner_enu.exe, version: 2.0.8.0, time stamp: 0x573dab40
    Faulting module name: esetonlinescanner_enu.exe, version: 2.0.8.0, time stamp: 0x573dab40
    Exception code: 0xc0000005
    Fault offset: 0x00036471
    Faulting process id: 0x1390
    Faulting application start time: 0x01d1b925d78a5c25
    Faulting application path: D:\Downloads\AntiVirus\esetonlinescanner_enu.exe
    Faulting module path: D:\Downloads\AntiVirus\esetonlinescanner_enu.exe
    Report Id: 45f28441-e737-4727-9e41-193c26840085
    Faulting package full name: 
    Faulting package-relative application ID: 
     
    WER has:
     
    Version=1
    EventType=APPCRASH
    EventTime=131089493513911666
    ReportType=2
    Consent=1
    UploadTime=131089559375129898
    ReportIdentifier=645092cf-2526-11e6-bb87-3085a98e8b68
    IntegratorReportIdentifier=45f28441-e737-4727-9e41-193c26840085
    WOW64=1
    NsAppName=esetonlinescanner_enu.exe
    Response.BucketId=059c6655efbfcd7fc5e1de5d17db3563
    Response.BucketTable=1
    Response.LegacyBucketId=108173498357
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=esetonlinescanner_enu.exe
    Sig[1].Name=Application Version
    Sig[1].Value=2.0.8.0
    Sig[2].Name=Application Timestamp
    Sig[2].Value=573dab40
    Sig[3].Name=Fault Module Name
    Sig[3].Value=esetonlinescanner_enu.exe
    Sig[4].Name=Fault Module Version
    Sig[4].Value=2.0.8.0
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=573dab40
    Sig[6].Name=Exception Code
    Sig[6].Value=c0000005
    Sig[7].Name=Exception Offset
    Sig[7].Value=00036471
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.10586.2.0.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=82c9
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=82c907a58bc42529201a62aee0eed01b
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=b0c3
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=b0c350ceb9228f9782e4b734b1a43680
    UI[2]=D:\Downloads\AntiVirus\esetonlinescanner_enu.exe
    UI[3]=EOS_v2 has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=D:\Downloads\AntiVirus\esetonlinescanner_enu.exe
    LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\WINDOWS\SYSTEM32\KERNEL32.DLL
    LoadedModule[3]=C:\WINDOWS\SYSTEM32\KERNELBASE.dll
    LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
    LoadedModule[5]=C:\WINDOWS\SYSTEM32\USER32.dll
    LoadedModule[6]=C:\WINDOWS\SYSTEM32\GDI32.dll
    LoadedModule[7]=C:\WINDOWS\SYSTEM32\WS2_32.dll
    LoadedModule[8]=C:\WINDOWS\SYSTEM32\sechost.dll
    LoadedModule[9]=C:\WINDOWS\SYSTEM32\RPCRT4.dll
    LoadedModule[10]=C:\WINDOWS\SYSTEM32\SspiCli.dll
    LoadedModule[11]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
    LoadedModule[12]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
    LoadedModule[13]=C:\WINDOWS\SYSTEM32\ADVAPI32.dll
    LoadedModule[14]=C:\WINDOWS\SYSTEM32\msvcrt.dll
    LoadedModule[15]=C:\WINDOWS\SYSTEM32\SHELL32.dll
    LoadedModule[16]=C:\WINDOWS\SYSTEM32\cfgmgr32.dll
    LoadedModule[17]=C:\WINDOWS\SYSTEM32\windows.storage.dll
    LoadedModule[18]=C:\WINDOWS\SYSTEM32\combase.dll
    LoadedModule[19]=C:\WINDOWS\SYSTEM32\shlwapi.dll
    LoadedModule[20]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
    LoadedModule[21]=C:\WINDOWS\SYSTEM32\shcore.dll
    LoadedModule[22]=C:\WINDOWS\SYSTEM32\powrprof.dll
    LoadedModule[23]=C:\WINDOWS\SYSTEM32\profapi.dll
    LoadedModule[24]=C:\WINDOWS\SYSTEM32\ole32.dll
    LoadedModule[25]=C:\WINDOWS\SYSTEM32\OLEAUT32.dll
    LoadedModule[26]=C:\WINDOWS\SYSTEM32\IMM32.dll
    LoadedModule[27]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
    LoadedModule[28]=C:\WINDOWS\SYSTEM32\UxTheme.dll
    LoadedModule[29]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.0_none_d3c2e4e965da4528\COMCTL32.dll
    LoadedModule[30]=C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.10586.20_none_22adb5eaa762c7fa\gdiplus.dll
    LoadedModule[31]=C:\WINDOWS\SYSTEM32\WSOCK32.dll
    LoadedModule[32]=C:\WINDOWS\SYSTEM32\OLEACC.dll
    LoadedModule[33]=C:\WINDOWS\SYSTEM32\WINMM.dll
    LoadedModule[34]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
    LoadedModule[35]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
    LoadedModule[36]=C:\WINDOWS\SYSTEM32\bcrypt.dll
    LoadedModule[37]=C:\WINDOWS\SYSTEM32\RICHED20.DLL
    LoadedModule[38]=C:\WINDOWS\SYSTEM32\USP10.dll
    LoadedModule[39]=C:\WINDOWS\SYSTEM32\msls31.dll
    LoadedModule[40]=C:\WINDOWS\SYSTEM32\dwmapi.dll
    LoadedModule[41]=C:\WINDOWS\SYSTEM32\MSCTF.dll
    LoadedModule[42]=C:\WINDOWS\SYSTEM32\wininet.dll
    LoadedModule[43]=C:\WINDOWS\SYSTEM32\iertutil.dll
    LoadedModule[44]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
    LoadedModule[45]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
    LoadedModule[46]=C:\WINDOWS\SYSTEM32\winhttp.dll
    LoadedModule[47]=C:\WINDOWS\system32\mswsock.dll
    LoadedModule[48]=C:\WINDOWS\SYSTEM32\NSI.dll
    LoadedModule[49]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
    LoadedModule[50]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
    LoadedModule[51]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
    LoadedModule[52]=C:\Windows\System32\rasadhlp.dll
    LoadedModule[53]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
    LoadedModule[54]=C:\WINDOWS\SYSTEM32\clbcatq.dll
    LoadedModule[55]=C:\WINDOWS\SYSTEM32\urlmon.dll
    LoadedModule[56]=C:\WINDOWS\System32\fwpuclnt.dll
    LoadedModule[57]=C:\Users\XXX\AppData\Local\ESET\ESETOnlineScanner\esets_apiW_a.DLL
    LoadedModule[58]=C:\WINDOWS\SYSTEM32\MPR.dll
    LoadedModule[59]=C:\WINDOWS\SYSTEM32\wintrust.dll
    LoadedModule[60]=C:\WINDOWS\SYSTEM32\MSASN1.dll
    LoadedModule[61]=C:\WINDOWS\SYSTEM32\CRYPT32.dll
    LoadedModule[62]=C:\WINDOWS\SYSTEM32\psapi.dll
    LoadedModule[63]=C:\WINDOWS\SYSTEM32\userenv.dll
    LoadedModule[64]=C:\WINDOWS\SYSTEM32\sfc.dll
    LoadedModule[65]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
    LoadedModule[66]=C:\WINDOWS\SYSTEM32\netapi32.dll
    LoadedModule[67]=C:\WINDOWS\SYSTEM32\SCHEDCLI.DLL
    LoadedModule[68]=C:\WINDOWS\SYSTEM32\NETUTILS.DLL
    LoadedModule[69]=C:\WINDOWS\SYSTEM32\ntmarta.dll
    LoadedModule[70]=C:\WINDOWS\SYSTEM32\efswrt.dll
    LoadedModule[71]=C:\WINDOWS\SYSTEM32\wintypes.dll
    LoadedModule[72]=C:\WINDOWS\SYSTEM32\edputil.dll
    LoadedModule[73]=C:\WINDOWS\SYSTEM32\version.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Stopped working
    ConsentKey=APPCRASH
    AppName=EOS_v2
    AppPath=D:\Downloads\AntiVirus\esetonlinescanner_enu.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=02A342A4906B7C24614345A43089FE7C
     
     

     

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