absentisamicus
-
Posts
3 -
Joined
-
Last visited
Posts posted by absentisamicus
-
-
I should have said, I downloaded ESET on my phone and I have immediately been subscribed and charged £4.99 by Google Play!
I never got the product installation wizard (please see attached screenshot) - it never appeared.
Therefore I never had an opportunity to add the device to my existing licence.
I have been double-charged! Ridiculous.
-
I have an Eset multi-device security licence for 5 devices.
I am using only 3 devices at the moment.
I tried to add a new mobile device today but all I have been able to do is open a new free trial.
I cannot activate this device on my existing licence.
Licence manager in My Eset does not offer an option to add a device.
How do I do this?
Double charging? New device treated as new licence!
in ESET Products for Mobile Devices
Posted
Thank you Marcos.
Sorry but I don't understand how to de-activate the premium license. Which main menu? Google Play? My Eset? On the mobile device or on my laptop? I really do not understand what to do.