[ssl problem - SSL_ERROR_ACCESS_DENIED_ALERT]

Dear all,

The problem solved when we implemented the following workaround.

 

We used the ERA console so as to direct the clients to retrieve an update from the internet. As soon as they updated their signatures, we re-configured them in order to synchronized with our internal mirror update server.

 

It seems that the client retrieve a signature that was not available for the mirror update server even though the server had the latest  virus signature version.

I know, it does not make sense but it is working.

 

thanks.

[ssl problem - SSL_ERROR_ACCESS_DENIED_ALERT]

Dear All,
Since the 5.0.22 clients updated their virus signature database into the 13249 version and afterwards , we are not able to open encrypted URL's using the HTTS.

The 4.2.x clients do not face this issue.

The following error is being receiving :

Secure Connection Failed
An error occurred during a connection to support.oracle.com. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT

 

We rolled back in a previous versions( using ERA) and the HTTPS sites are working fine.


ESET Endpoint Antivirus Clients versison : 5.0.22 & 4.2.76
ESET Remote Administration (ERA) version : 5.2.26

 

Please advise.

Thanks.