[Server no shown in era web console]

1 minute ago, Marcos said:

Install ERA Agent on the machine where ERA Server is installed.

ok. install from ssh? its virtual era apliance

[Server no shown in era web console]

I have virtual ERA server on linux.
I have many pc with eset.
In ERA i see klient pc and i can manage it.
But i dont see server in All computer. May be i accidently delete it.
Can i reconect server to ERA console?
 

my version:
ESET Remote Administrator (Server), Version 6.3.148.0
ESET Remote Administrator (Web Console), Version 6.3.114.0

[task command line]

and install app must be msi? 

 

i tried

Instalovat balíček z URL
https://download.microsoft.com/download/E/7/6/E76850B8-DA6E-4FF5-8CCE-A24FC513FD16/Windows6.1-KB2506143-x64.msu

Parametry instalace
/quiet

and install dont work.

exe is not possible?

 

 

[task command line]

its posible create task some powershell script?

 

all cmd command will be proceed sucefully?

 

example:

wmic computersystem where caption='xp-pc' rename windows7-pc

thanks for your answer.

[ERA server behing firewall]

 

We are sorry for your inconvenience - you have just found a bug

What price i win ?  :-) 

 

 

YES FINALY IT WORKS.

server cert. dont need recreate.

 

Thank you very mutch for your patience

[ERA server behing firewall]

status agent

Last replication	2016-Feb-04 23:05:58	Error: CReplicationManager: Replication (network) connection to 'host: "era.mydomain.cz" port: 2222' failed with: Connection closed by remote peer for session id 87
Peer certificate	2016-Feb-04 21:40:06	OK    Agent peer certificate with subject 'CN=Agent certifikát pro hostitele *, C=CZ' issued by 'CN=certifikacni autorita optus, O=optus, C=CZ' with serial number '01633bc7aa251948e6b7792c17bc72d48b01' is and will be valid in 30 days
Replication security	2016-Feb-04 23:05:58	OK    Remote host: era.mydomain.cz    Remote product: Server

i createt cert from in ERA wizard

[ERA server behing firewall]

thanks for your answer but i still doing some wrong settings.

 

server trace:

2016-02-04 14:43:11 Error: NetworkModule [Thread 7fb3f35fe700]: Verify user failed for all computers: ip-xx-yy-zz-aaa.net.upcbroadband.cz: Authenticate: Certificate common name contains ambiguous or no product string,xx-yy-zz-aaa: Authenticate: Certificate common name contains ambiguous or no product string
2016-02-04 14:43:11 Error: NetworkModule [Thread 7fb3f35fe700]: Receive: NodSslWriteEncryptedData: Internal error in the underlying implementations., ResolvedIpAddress:xx-yy-zz-aaa, ResolvedHostname:ip-xx-yy-zz-aaa.net.upcbroadband.cz, ResolvedPort:49227

 

 

my actual configuration:

 

my cert. autority

my server certf. ( subject: CN=Server certifikát pro hostitele *;S=CZ;C=CZ;   address: *   ,  )

my agent certif ( subject: CN=Agent certifikát pro hostitele *;C=CZ; address: * )

 

generate online instalation ( adress : era.mydomain.cz, and agent  ) 

 

 

 

 

Sory im newbie in certifikation.

[ERA server behing firewall]

and trace log from server

2016-02-04 11:13:32 Error: NetworkModule [Thread 7f75eb5fe700]: Verify user failed for all computers: ip-xx-yy-zz-aa.net.upcbroadband.cz: VerifyDnsSubjectAltName: Hostname does not match any supported record in certificate SubjectAltName extension (era.mydomain.cz),xx-yy-zz-aa: VerifyDnsSubjectAltName: Hostname does not match any supported record in certificate SubjectAltName extension (era.mydomain.cz,xx-yy-zz-aa,10.0.10.99,127.0.0.1)
2016-02-04 11:13:32 Error: NetworkModule [Thread 7f75eb5fe700]: Receive: NodSslWriteEncryptedData: Internal error in the underlying implementations., ResolvedIpAddress:xx-yy-zz-aa, ResolvedHostname:ip-xx-yy-zz-aa.net.upcbroadband.cz, ResolvedPort:50848
2016-02-04 11:13:32 Error: NetworkModule [Thread 7f75eb5fe700]: Protocol failure for session id 945, error:Receive: NodSslWriteEncryptedData: Internal error in the underlying implementations.

[ERA server behing firewall]

ok

i create our authority and server certifikat

apply this new certifikat to server and restart ERA

 

then i create Agent certifikat signed by our authority and generate bat file and install to external PC.

 

now is status from agent better:

Last replication	2016-Feb-04 11:01:35	Error: CReplicationManager: Replication (network) connection to 'host: "era.mydomain.cz" port: 2222' failed with: Connection closed by remote peer for session id 12
Peer certificate	2016-Feb-04 10:53:20	OK     Agent peer certificate with subject 'CN=Agent certifikát pro hostitele era.mydomain.cz xx.yyy.yyy.x1, O=optus, C=CZ' issued by 'CN=certifikacni autorita optus, O=optus, C=CZ' with serial number '01e891d0d871df45cba9c5c2b63925ffbd01' is and will be valid in 30 days
Replication security	2016-Feb-04 11:01:35	OK     Remote host: era.fokus-praha.cz     Remote product: Server

and trace from agent

2016-02-04 10:59:35 Error: CReplicationModule [Thread e88]: CReplicationManager: Replication (network) connection to 'host: "era.mydomain.cz" port: 2222' failed with: Connection closed by remote peer for session id 10
2016-02-04 11:00:35 Error: CReplicationModule [Thread eb8]: CReplicationManager: Replication (network) connection to 'host: "era.mydomain.cz" port: 2222' failed with: Connection closed by remote peer for session id 11
2016-02-04 11:01:35 Error: CReplicationModule [Thread a0c]: CReplicationManager: Replication (network) connection to 'host: "era.mydomain.cz" port: 2222' failed with: Connection closed by remote peer for session id 12

what else is wrong?

[ERA server behing firewall]

ok problem is certifikat.

STATUS:

Scope	Time	Text
Last replication	2016-Feb-03 14:05:17	Error: CReplicationManager: Replication (network) connection to 'host: "era.mydomain.cz" port: 2222' failed with: Receive: NodSslWriteEncryptedData: Incorrect/unknown certificate or key format.

Peer certificate	2016-Feb-03 13:47:59	OK    Agent peer certificate with subject 'CN=Agent at *, C=US' issued by 'CN=Server Certification Authority, C=US' with serial number '010d3c47f3c3c4463ebe30057b6a7e017501' is and will be valid in 30 days

Replication security	2016-Feb-03 14:05:17	Error: VerifyDnsSubjectAltName: Hostname does not match any supported record in certificate SubjectAltName extension (era.local)
    Remote host: era.mydomain.cz

trace:

2016-02-03 14:04:17 Error: CReplicationModule [Thread afc]: CReplicationManager: Replication (network) connection to 'host: "era.mydomain.cz" port: 2222' failed with: Receive: NodSslWriteEncryptedData: Incorrect/unknown certificate or key format.
2016-02-03 14:05:17 Error: CAgentSecurityModule [Thread cb4]: Certificated user verification failed with: VerifyDnsSubjectAltName: Hostname does not match any supported record in certificate SubjectAltName extension (era.local)
2016-02-03 14:05:17 Error: NetworkModule [Thread abc]: Verify user failed for all computers: XX.YY.XX.Y: VerifyDnsSubjectAltName: Hostname does not match any supported record in certificate SubjectAltName extension (era.local)
2016-02-03 14:05:17 Error: NetworkModule [Thread abc]: Receive: NodSslWriteEncryptedData: Incorrect/unknown certificate or key format., ResolvedIpAddress:XX.YY.XX.Y, ResolvedHostname:, ResolvedPort:2222
2016-02-03 14:05:17 Error: NetworkModule [Thread abc]: Protocol failure for session id 18, error:Receive: NodSslWriteEncryptedData: Incorrect/unknown certificate or key format.

i tried make new cert autority and new certif. agent but still wrong.

Its wrong name of virtual host ?

[ERA server behing firewall]

Endpoint v5 does not communicate with ERA6 directly. You must install ERA agent on those machines which will redirect the communication to localhost (will change the ERA setting in Endpoint v5 automatically) and will take care of further communication with ERAS v6.

i know. I install ERA agent 6 on clean PC.

Log is probably from old PC. Old PC i will update on 6 and install Agent 6 later.

[ERA server behing firewall]

We have ERA server on virtual apliance.

 

Local network works OK. If i install Agent on PC i can see on ERA.

 

But i dont see PC on other location.

 

On server i have redirect port 2222 on internal IP (with Eset 5 this works fine)

 

On /var/log/eset/RemoteAdministrator/server/trace.log  i see

2016-02-02 11:49:54 Error: NetworkModule [Thread 7facb6bfd700]: ProtocolLayer: unsupported protocol version, ResolvedIpAddress:xx.yy.zz.yyy, ResolvedHostname:, ResolvedPort:27916
2016-02-02 11:49:59 Error: NetworkModule [Thread 7facb6bfd700]: ProtocolLayer: unsupported protocol version, ResolvedIpAddress:rr.zz.xx.yy, ResolvedHostname:, ResolvedPort:11218
2016-02-02 11:50:22 Error: NetworkModule [Thread 7facc4dfa700]: ProtocolLayer: unsupported protocol version, ResolvedIpAddress:dd.yy.xxx.xxx, ResolvedHostname:, ResolvedPort:28084

 

i think this is old eset 5 (i dont upgrade all pc on 6, most is still on eset 5)

But i dont see no 6 agent.

 

What is wrong?

Can you hel me?

Thanks.