Help with Phantom account!
Please, my laptop is blocked and just start with the phantom account, don´t let me change to other administrator user or use the devices to reinstall o connect to internet... was kidnaped by Eset anti theft. who can help me??? It´s not a problem of windows 10 because I tried all te options.
These instructions can help you to solve your problem:
1. sing in to your my.eset.com account
2. choose device
3. If you want to revert a device to the normal state, click I recovered my device. Your device will not be marked as missing
!!!! You have to execute those steps on another device (for example tablet or mobile phone) !!!!
More information are located: http://help.eset.com/antitheft/en-US/device_status.htm