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ota

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About ota

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    Newbie

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    Montenegro
  1. Thanks Gonsalo, Yes PUA is enabled, but did not detect anything, in last two days i was fond on net some articles about this malware, but nothing important about remove this. I attach preview list of my istalled programs, were is Shell&ServicesEngine 3.0.3 and in bottom of picture info about this program. Every time when i uninstall this program, this weird malware run itself and install it again. I was found that link with removal instruction, but for unknown reason this malware return again. Bad lucky https://forums.malwarebytes.org/index.php?/topic/176156-removal-instructions-for-shellservices/ I don know why eset not include this malware-adware in virus definition.
  2. Hello all, In last 15 days I was a problem with Shell&ServicesEngine. It causes various problems on my computer such as, blocking some applications from accessing the Internet (Viber on PC) and it also sometimes closes my Google Chrome, causes slow network connection, and display unwanted ads when go to open in new tab link. I use NOD32 Antivirus 8 with every day update virus database. Reason because I write on this forum NOD32 didn't succeed in remove or detecting the malware. On the Internet I also didn't find anything useful. I tried to manually remove the folder, registry keys, and stop service but Shell&ServicesEngine always returns when start PC. I attach picture with 2 process name from Task Manager. Also in description on file wrote hxxp://jserrors.infoas Help, Support and Update info but this web site need login and look weird. Also start service Shell&ServicesEngine.
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