djklosek1980 0 Posted October 31, 2016 Share Posted October 31, 2016 (edited) Hello please help I have purchased several l eset and pointed your e-mail for which I registered licenses and received a reply but I received only a license key and have not received a login and password where you can login and password receive ?? VERY PLEASE HELP Edited October 31, 2016 by djklosek1980 Link to comment Share on other sites More sharing options...
ESET Insiders stackz 115 Posted October 31, 2016 ESET Insiders Share Posted October 31, 2016 Having a username and password was only needed with the old licensing system. Now, you only need a license key for registration. Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,160 Posted October 31, 2016 ESET Moderators Share Posted October 31, 2016 Hello, v.9 and v.10 are activated by a license key, may I ask you why do you need an username and password? Regards, P.R. Link to comment Share on other sites More sharing options...
djklosek1980 0 Posted October 31, 2016 Author Share Posted October 31, 2016 He needs your user name because I use an older version 8 Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,160 Posted October 31, 2016 ESET Moderators Share Posted October 31, 2016 Hello, in the license mail, there should be also the license for legacy product i.e. the username and password. Can you please check it, if you have it there? Regards, P.R. Link to comment Share on other sites More sharing options...
djklosek1980 0 Posted October 31, 2016 Author Share Posted October 31, 2016 https://www.eset.com/int/support/lost-license/ I used this website to send back license but only sent me the license key login and password has been sent to me Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,160 Posted October 31, 2016 ESET Moderators Share Posted October 31, 2016 Hello, can you send me the license e-mail via private message so I can check it? Btw. is there anything preventing you from upgrade to v.10, if I may ask? Regards, P.R. Link to comment Share on other sites More sharing options...
djklosek1980 0 Posted October 31, 2016 Author Share Posted October 31, 2016 a send you massage Link to comment Share on other sites More sharing options...
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