printertech 0 Posted October 31, 2016 Share Posted October 31, 2016 the sbs server wlll lock up. we do not receive or send any email out. Mail is cached on the server somewhere. in both directions. A complete restart is needed in order to fix this issue Link to comment Share on other sites More sharing options...
Administrators Marcos 5,298 Posted October 31, 2016 Administrators Share Posted October 31, 2016 V4.0 is a quite old product. Please install the latest version of EMSX/EFSW v6 on servers. Link to comment Share on other sites More sharing options...
printertech 0 Posted October 31, 2016 Author Share Posted October 31, 2016 Am I able to update from 4 to 6 And do you know if there is a cost Link to comment Share on other sites More sharing options...
printertech 0 Posted October 31, 2016 Author Share Posted October 31, 2016 How do I get a new license file for 6 I had version 4. I found my order emali from back in 2009 Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,171 Posted October 31, 2016 ESET Moderators Share Posted October 31, 2016 Hello, ESET licenses are not bound to a specific version, but to product line. So if you used v.4 of ESET File Security you can upgrade to v.6 without any extra fee. Regards, P.R. Link to comment Share on other sites More sharing options...
printertech 0 Posted October 31, 2016 Author Share Posted October 31, 2016 I need to get my license number though. I have the order sheet and so forth that says that I own the software but I can not find the email with the license number user or password who do I call or what website do I go to Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,171 Posted October 31, 2016 ESET Moderators Share Posted October 31, 2016 Hello, you can use https://www.eset.com/us/support/lost-license/business/to retrieve your license or contact sales in a country, where you purchased it https://www.eset.com/us/contact-sales/?intcmp=header-contact-number Regards, P.R. Link to comment Share on other sites More sharing options...
printertech 0 Posted October 31, 2016 Author Share Posted October 31, 2016 I tired that link and it sends me the licences for the desktop versions which is not the right activation for this server software Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,171 Posted October 31, 2016 ESET Moderators Share Posted October 31, 2016 Hello, you have maybe more licenses or the license you need may be ordered for different e-mail address. In that case, please contact the sales https://www.eset.com/us/contact-sales/ Regards, P.R. Link to comment Share on other sites More sharing options...
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