Activation of NOD32 Antivirus for Linux Desktop

[Lubo 0]

Hello,

I am not able to activate trial version of NOD32 for linux desktop. (Kubuntu  13.04 and Lubuntu 13.04)

I always was getting message “Error communicating with activation database.  Please wait 15 minutes and click “Update virus signature database”.  

The connection on eset update server should be OK. I saw in the netstat list active connection.

I have tried to reinstall application several times but it didn’t help me.

I have tried to clear update cache also without success of activation.  

Could you please help. Thanks.

[PodrskaNORT 17]

Hi,

Can you find the idea for solution here: hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2434

[Marcos 5,468]

If you use a firewall, make sure communication with ESET's activation servers is allowed. For a list of ESET's servers, refer to this KB article.

[Lubo 0]

Thanks for replay, but it didn’t help me.

 

I am thinking that connection to eset servers is OK. I am able to ping eset server 93.184.71.21

Also sudo netstat –tuap shows that communication to eset server is established.

 

But I can see that fields with Username and Password are blank. IS it OK in trial license?

[J.J. 26]

No It is not ok that Username and Password fields are blank. There should be username starts TRIAL- and 10 numbers , when you choose actiavate trial you will receive email with username and password to your email adress.