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[v10] pre-release updates download full package each time


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Hello,

In v9 I used to use pre-release updates settings and it was working pretty nice. I have installed today final Internet Security 10 and after initial update, I changed updates to pre-release. It has been updated without problems. However, when I have checked for updates manually, it started to download again the whole package (84MB), just like on the first prelease update. I didn't abort it, update has been installed but after another manual checking, it started to download the same package again. So it always download full package. 

I made a clean install of v10 BTW. I'm curious if it's something by my side or maybe someone else has this problem too? If not, I will provide neccessary logs or whatever.

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Hello,

 

I see the same issue with ESSP 10.0.369.0 using pre-release updates. 24 modules downloaded at each update (approx. 85 MB), whether the update is done manually or scheduled/automatic.

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Hello,

I see the same issue with ESSP 10.0.369.0 using pre-release updates. 24 modules downloaded at each update (approx. 85 MB), whether the update is done manually or scheduled/automatic.

Exactly! Glad that I'm not alone. @Marcos ?:)
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I was able to reproduce it but not with a slightly lower build of v10. I'm gathering required logs for developers so that they can diagnose the issue.

 

In the mean time, do not switch to pre-release updates until we pinpoint the issue and come up with a solution. It seems that switching back to regular updates has no effect.

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I was able to reproduce it but not with a slightly lower build of v10. I'm gathering required logs for developers so that they can diagnose the issue.

 

In the mean time, do not switch to pre-release updates until we pinpoint the issue and come up with a solution. It seems that switching back to regular updates has no effect.

You are right, on the 10.359.0 version (Slovakian) I didn't have this problem, AFAIK. 

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Hello,

 

I see the same issue with ESSP 10.0.369.0 using pre-release updates. 24 modules downloaded at each update (approx. 85 MB), whether the update is done manually or scheduled/automatic.

confirm this bug !

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You can fix it as follows until a better solution is available:

- temporarily disable Self-defense and restart the computer

- import the attached reg file

- enable Self-defense

- restart the computer.

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Is a program update needed to fix this problem, or can this be fixed with a simple module update (e.g. configuration module) ?

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Is this problem with pre-release updates now fixed or does it still exist?

 

It was fixed about a week ago. If you are experiencing issues, uninstalling and reinstalling v10 from scratch should fix it.

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