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Virus Signature Database Version will not update


cristan
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ESET last successful update: 10/23/16

Virus signature database version: 10458 (20140924)

 

I've cleared the cache, uninstalled and reinstalled.  Any suggestions?

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Do you update from a local mirror or from ESET's update servers? Do you connect through a proxy server? Have you tried uninstalling and installing Endpoint from scratch?

Also I'd recommend installing Endpoint v6 instead of v5.

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Updating from ESET update servers, no proxy server.  I've uninstalled, rebooted, and reinstalled.  Isolated case, no other pcs on campus are having this issue.

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Did you implement an update ROLLBACK and stopped any subsequent updates ?  

Check the local machine or policy. Usually when you do not have an error message the updates have been ceased. 

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