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Eset Parental Control: App that cannot be unblocked

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I installed a new app on my daughters account on our Nexus 7 2013. 


This app is blocked on start but entering Eset Parental Control settings I cannot find the app there.


If I choose unblock at app start and then press allow on the email that comes from that that doesn't help either.


This is the app:



It should be available for all ages, you use it to find books to loan from libraries so OK for all ages IMO.


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