Jump to content

Deselecting individual options in built-in policies does not work!


davidenco
 Share

Recommended Posts

I want to enable the Mirror option on one of my servers running ESET File Security 6. ERA has a built-in policy applied which prevents the Mirror option being enabled.

 

Therefore I have gone into Policies and opened the built-in policy "HTTP Proxy Usage", then under "Update" > "Mirror" > "Create update mirror" I have clicked the trash can icon thinking that would revert the individual option to defaults. However by clicking the individual trash can or any other trash can deletes ALL options instead of the individual option. Clicking the "+" icon next to the same option or any other option re-enables ALL changes instead of the individual option.

 

Thinking it won't allow me to change built-in policies, I tried duplicating the built-in policy and changing the copied policy instead, but it still happens! The only option is to delete the entire built-in policy and create a new one with the exact same options as the built-in policy minus the option I want to enable on the individual server, which makes having built-in policies totally pointless.

 

Any ideas?

Link to comment
Share on other sites

  • ESET Staff

When you move mouse over specific setting, another trash icon should popup just next to the "apply" and this one should delete only this specific setting - or I have misunderstood you?

Link to comment
Share on other sites

Creating a brand new policy; clicking the trash can next to the setting deletes only that setting.

 

Editing the built-in policy "HTTP Proxy Usage" for the File Security v6 product; clicking any trash can deletes every setting in the policy.

 

So for example, I am editing the built-in policy now, the GENERAL bar is expanded and there is a trash can icon visible on the right-hand side. Clicking the icon deletes every setting in the policy instead of the General settings alone.

 

It's almost as if the trash can acts as a "select all" and a "delete" - that's the outcome.

 

The same thing is happening with the Apply/Force option. If I change this option on any setting, it changes the option for every setting in the policy. Don't forget, this is only affecting the built-in policy. But why?!

 

I can replicate this in IE 11 and Firefox 49 on Windows 7 and Windows Server 2012 R2.

Edited by davidenco
Link to comment
Share on other sites

  • ESET Staff

Unfortunately I am not able to replicate this issue in my environment. Could you please specify current version of ERA server, first version of ERA server you installed (applicable in case you used older version and upgraded) and also version of "Configuration module" as visible in Webconsole's about page.

Link to comment
Share on other sites

I have spoken to technical support today and showed them the bug via Remote Desktop. The advisor reckons it could be a bug, or it could be by-design as it is only affecting built-in policies. He has escalated this internally as a general query so no further action is required. Thanks.

Link to comment
Share on other sites

  • ESET Staff

Hello, it is not a bug. Basically, when you create a new update profile, update profile is one setting. Meaning, removing "apply" flag to one line, means removing it from the entire profile.

This would happen also in case, when you will attempt to create a new update profile.

 

What you should do is:

- keep the policy applied as it is

- create a new policy, for the EFSW6 that you would like to have with mirror enabled, with the values, you would like to have set (you can even do it by duplicating the original preset policies, but also by changing the values to the ones you want to achieve - like update mirror set to "set").

 

Policies on ERA V6 are evaluated in a way, that more "direct" policy overwrites the more generic one (respecting the group/computer hierarchy). The default policies are configured to group "all".

Btw, why you want to create an update mirror?

Isn´t the built-in apache http proxy that is caching the updates sufficient for your environment?

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...