ten9its 0 Posted September 20, 2016 Share Posted September 20, 2016 (edited) I just upgraded to Sierra but did not update ESET CSP beforehand. As soon as I started up in Sierra I was greeted with an alert "Unsupported OS: OS 10.12." I tried to run CSP to see if an update was available but each time the alert popped up and nothing else. I uninstalled CSP, restarted, downloaded the newest version and am attempting to install it now. However, nothing runs once I mount the disk image and click "Install ESET Cyber Security Pro." Does anyone have a solution? Am I the only one experiencing the issue? Edited September 20, 2016 by ten9its Link to comment Share on other sites More sharing options...
EDiserbeau 0 Posted September 20, 2016 Share Posted September 20, 2016 Same behavior on my MacBook Air .... I can't install the latest version of Eset Nothing runs once I mount the disk image and click "Install ESET Cyber Security Pro." Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted September 20, 2016 ESET Moderators Share Posted September 20, 2016 We just published some content regarding this issue: Cannot install ESET Cyber Security and ESET Cyber Security Pro on macOS 10.12 (Sierra) Link to comment Share on other sites More sharing options...
ten9its 0 Posted September 21, 2016 Author Share Posted September 21, 2016 We just published some content regarding this issue: Cannot install ESET Cyber Security and ESET Cyber Security Pro on macOS 10.12 (Sierra) That did the trick for me, thanks foneil! I was so close to getting this on my own, except that I tried Installer.app instead of Installer.pkg. Oh well, at least it's working now. Link to comment Share on other sites More sharing options...
Wiktor Woj 0 Posted September 21, 2016 Share Posted September 21, 2016 When do versions of ESET Cyber Security Pro on MacOS Sierra? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted September 21, 2016 Administrators Share Posted September 21, 2016 When do versions of ESET Cyber Security Pro on MacOS Sierra? The latest version of ECS supports MacOS Sierra. However, please refer to the above mentioned alert which provides step-by-step instructions how to install it. Link to comment Share on other sites More sharing options...
geost 0 Posted September 26, 2016 Share Posted September 26, 2016 I ended up reinstalling ESET per the document above and now ESET is using up an extra seat. How do I free up the previous seat? My computer is now registered as computername-1. Thx. Link to comment Share on other sites More sharing options...
ESET Insiders m4v3r1ck 113 Posted September 26, 2016 ESET Insiders Share Posted September 26, 2016 You may change it back to "computer name" here: Prefs > Sharing Reboot your Mac and check your name and new install of ESET - # of seats - again. Cheers Link to comment Share on other sites More sharing options...
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