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Unsupported OS: OS 10.12 (Sierra)


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I just upgraded to Sierra but did not update ESET CSP beforehand. As soon as I started up in Sierra I was greeted with an alert "Unsupported OS: OS 10.12."  I tried to run CSP to see if an update was available but each time the alert popped up and nothing else.  I uninstalled CSP, restarted, downloaded the newest version and am attempting to install it now.  However, nothing runs once I mount the disk image and click "Install ESET Cyber Security Pro."

 

Does anyone have a solution? Am I the only one experiencing the issue?

Edited by ten9its
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We just published some content regarding this issue:

 

Cannot install ESET Cyber Security and ESET Cyber Security Pro on macOS 10.12 (Sierra)

That did the trick for me, thanks foneil!

 

I was so close to getting this on my own, except that I tried Installer.app instead of Installer.pkg.  Oh well, at least it's working now.

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When do versions of ESET Cyber Security Pro on MacOS Sierra?

 

The latest version of ECS supports MacOS Sierra. However, please refer to the above mentioned alert which provides step-by-step instructions how to install it.

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I ended up reinstalling ESET per the document above and now ESET is using up an extra seat.  How do I free up the previous seat?  My computer is now registered as computername-1.  Thx.

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  • ESET Insiders

You may change it back to "computer name" here:

 

post-3436-0-18423800-1474889209_thumb.jpg

 

Prefs > Sharing

 

Reboot your Mac and check your name and new install of ESET - # of seats -  again.

 

Cheers

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