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ESET icon disappeared


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If you have v9 or newer installed, you should not add a reference to egui.exe to the run registry key. If you remove it from the run key and restart the computer, are both ekrn.exe and egui.exe processes running in the Task manager?

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Ok. I removed egui.exe from shell:startup and did a reboot. The only thing I can see in Task Manager is: ESET Service. I don't see ekrn.exe or egui.exe. I'm running Windows 10 with latest ESS.

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If egui.exe does not appear in the list of running processes, we'll need a Process monitor boot log as well as logs collected by ESET Log Collector for further analysis. Please contact your local customer care for further troubleshooting.

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