tbsky 11 Posted September 12, 2016 Share Posted September 12, 2016 Hi: I am confusion about the status of seat ID. I found generally client with offline license has no Seat ID. but I found situation below: 1. client with offline license has seat ID. 2. client with online license has no seat ID. (ghost license) 3. client shows no seat ID, but ERA shows client has seat ID. and I don't know where to check client seat ID at ERA. I can only use Dynamic group to category client with seat ID regex filter(so I know ERA's view about client seat ID). Am I miss something? thanks a lot for help!! Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted September 12, 2016 ESET Staff Share Posted September 12, 2016 Hello tbsky. Seat ID is generated upon a part of the process, which is called "association". This happens, as a part of the activation scenario, when client installation first contacts ESET Licensing server. This happens in two cases: Normal activation - client is activated using license key / security admin account, and it connects intentionally to edf.eset.com to register Silent association - to verify offline file potential misuse. Client is activated using offline license, however it still tries to reach edf.eset.com. When it succeeds, seat is generated. I (or some of my colleagues) will post a second response, concerning the "seat ID" information. Link to comment Share on other sites More sharing options...
tbsky 11 Posted September 12, 2016 Author Share Posted September 12, 2016 (edited) Hello tbsky. Seat ID is generated upon a part of the process, which is called "association". This happens, as a part of the activation scenario, when client installation first contacts ESET Licensing server. This happens in two cases: Normal activation - client is activated using license key / security admin account, and it connects intentionally to edf.eset.com to register Silent association - to verify offline file potential misuse. Client is activated using offline license, however it still tries to reach edf.eset.com. When it succeeds, seat is generated. I (or some of my colleagues) will post a second response, concerning the "seat ID" information. hi: thanks for the clarify! it's much clear for me now. wait for second response... Edited September 12, 2016 by tbsky Link to comment Share on other sites More sharing options...
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