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The One

Email security works?

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Dear all,

 

Here's my problem: Have a doubt if the email checks is working properly.

 

Why? 

 

In the "tools" menu, submenu statistics and further down in the email tab, all counters show zero.

 

I'm using the standard email configuration.

 

Tried once to change the imap port from 143 to 993. Result: Still "zero" at all counters in statistics, but gmail and iCloud Email accounts were not any more able to sync.

 

Please help.

 

Thanks!

 

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Most likely it's that you receive email via IMAPS (e.g. in the case of gmail) but ECS supports only IMAP and POP3. Changing the port from 143 to 993 will not help as the problem is in unsupported protocol and not in the port number.

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Hi,

 

I have the same issue, the counter for email client protection is indeed zero. I have 3 mail addresses (Apple Mail and at my ISP) which are all using IMAP on port 993:

 

1. 2 accounts from "imap.ziggo.nl"

 

post-3436-0-09773700-1474312920_thumb.jpg

 

2. 1 account from "p42-imap-mail.me.com"

 

post-3436-0-89022100-1474312934_thumb.jpg

 

And the setup screen for Email Protection:

 

post-3436-0-04505700-1474312877_thumb.jpg

I hope that this issue can be explained and/or be addressed to. TIA

 

Cheers

 

 

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When will in ESET CSP IMAP-scan for the well known and common port 993 be available? Selecting port 993 disables all my IMAP mailboxes in Apple Mail / MS Outlook:

 
post-3436-0-86266700-1478957266_thumb.jpg
 

 

12/11/16 14:14:09,742 Microsoft Outlook[5426]: CFNetwork SSLHandshake failed (-9806)

12/11/16 14:17:58,587 Mail[5416]: CFNetwork SSLHandshake failed (-9806)
 

 

 

The POP (port 110) seems to be not affected by this.

Cheers

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As Marcos said, any secure connections used are not supported at the moment - so emails using SSL and secure ports will not work, even when manually adding the settings yourself. Reset the Email Protection settings back to Default for now.

There may be support for SSL connections in the future, but for now there is some amount of protection with Real-Time Protection for opening/saving/copying attachments, and Web Protection & Anti-Phising for Malicious and Phishing links inside emails when clicked and visited in your browser (With modern browsers also using built-in protection, useful for https).

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