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Problem with update


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Hi. I am a new user. Users from Iran have problem with upate both product ( Eset Nod 32 and Eset Smart Security 6 ). Why? Update progress is so slow and always erorr occured and cant update to the latest deffinition. :(

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Try clearing the update cache: Open ESS GUI > Press F5 to open Advanced setup > Update > Update > Clear update cache, then try updating again.

Hope this helps.

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  • 4 weeks later...

I don't have "another computer" to export settings to. I've tried everything else in this thread and in the following thread:

 

https://forum.eset.com/topic/1090-problem-updating-eset-smart-security-error-creating-file/

 

And nothing has worked so far. In the meantime I'm getting endless "Your computer is *NOT* safe" popups that make running other programs difficult because the popups brute-force them into being minimized.

 

I would send you the message you asked for but the link on exported settings say I need to have another computer available, which I don't.

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