Jump to content

Secure Authentication Idle Time


Recommended Posts

Is there a way to change the idle time for Secure Authentication OTP when logged in to Remote Web Access?  I'm running Server 2012 R2 and Secure Authentication version 2.4.13.0.  Whenever someone logs in to RWA and is idle for some time, the OTP page comes up.

Edited by latinkreationz
Link to comment
Share on other sites

  • ESET Staff

Hi

 

Simply, no. You are not able to set timeout values. But, this may be caused also by other things such as configuration of RDP web itself (e.g. https://social.technet.microsoft.com/Forums/windowsserver/en-US/2ab2bec7-a0ab-4840-9089-d59b3c5cf940/rdweb-timeout-sessions?forum=winserverTS).

Can you please ask you reseller to create an official support ticket for this one? So support can look into it, rule out the non-ideal configurations and if  applicable create an improvement request for the future.

 

thanks

 

v.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...