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Era 6.4 Live Agent shared url


Federico
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Hi, im trying to edit the new live agent to use a server shared url but i am getting  "error 30"

 

I noticed that there are some changes in the new live agent and the help article remains the same:

 

hxxp://help.eset.com/era_admin/64/en-US/index.html?agent_live_installer.htm

 

I did what the old article suggest but it doenst seems to work.

 

Do i need to perform additional modifications?

 

Regards,

 

Federico

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  • ESET Staff

What exactly you mean by "server shared url"? In case you are interested to modify live installer so that installer package is copied from network share, follow steps in my recent post in different topic. Error code 30 means that package download failed and in case non-HTTP URL is used, file downloading has to be disabled.

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