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Reset of cloned agents why so complicated?


j.schulz
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Hi,

 

i think i understand how this process works but i don't like it, i really need to pay hard attention when using multiple generalized images for deployment, so that non of the clients gets contact to era else i will break my id in the image and the reset task goes to hell. So i would like to ask why that process was done this way? afaik when i add a client to the reset task era will look at the current agent id and will save this in the db now when any other client with this id arrives it will be resetted. Cool idea but please give me an easier process of this.

 

Why not giving us the possibility to read out the id from an agent and let us manually add and or remove those agent id's to the reset process?

 

Today i found out that i broke my reset agent task because one of the images were online twice before i captured the image so the id was renewed, now i have to reimage all the images because i need to uninstall/reinstall the agent to gain a new id and after that catching the new id while adding a new reset task and or adding an additional one. this sucks... sorry :(

 

 

Regards Jens

Edited by j.schulz
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  • ESET Staff

Maybe using dynamic groups described in my older post will help you? It describe steps how to create dynamic group that will be matched only by clones of specific computers distinguished by some kind of unique identifier collected by ERA - for example MAC address or serial number. This group can be eventually used to automatize execution of reset cloned task.

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  • 2 weeks later...

Hi,

 

no i the more like the ResetAgentUUID.exe Utility, like i said in the end the enduser is building the best solution:

https://forum.eset.com/topic/4468-eset-remote-administrator-agent-6-for-image/page-2#entry47884

 

Possibly the tool will be released to the public... maybe if ryan want to.

 

 

Regards Jens

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